Shipping & Delivery Policy

1. Dispatch & Processing Timelines

All confirmed orders are processed and dispatched within 24 to 48 business hours from our retail showroom in Bengaluru, Karnataka. Orders placed on Sundays or gazetted national holidays will be processed on the next business day.

2. Estimated Transit Times

• Standard Delivery: 3-5 Business Days across India
• Express Delivery: 1-2 Business Days in Metros

3. Delivery Charges & Thresholds

- Free Delivery: All prepaid or COD orders with a net subtotal of ₹999 or higher qualify for free delivery across India.
- Standard Shipping Fee: Orders below ₹999 incur a delivery charge of ₹99.
- Cash on Delivery (COD) Fee: An additional handling fee of ₹50 applies to COD orders.

4. Real-time Tracking & Courier Verification

As soon as your shipment is picked up by our courier partners (Blue Dart, Delhivery, Xpressbees), a real-time tracking number and courier tracking link are sent to your registered email address and phone number. You can also track your order status live from your Account Dashboard.

5. Tampered or Damaged Packaging

If you notice that the shipping outer parcel is severely damaged, opened, or tampered with at the time of delivery, please do not accept the package and notify the delivery associate immediately. Contact our helpline at +91 98765 43210 or email support@harrysonsbaghouse.com with photographs within 24 hours.